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Testimonials | www.hcls.ca
 

Eric, as someone who has been a CEO responsible for 8000 staff and also someone who currently does workshops on quality assurance, customer service and communication I want to wholeheartedly commend both you and your team for your excellent work.

From the landscape design stage through the preparation of the garden beds to the selection and planting of the trees and shrubs, the workmanship of the your team coupled with your exemplary service has been outstanding.

There are several landscape companies in the business who are probably competent in their field but your excellent work combined with your excellent communication skills and your readiness to empathetically listen to the customer is second to none.

Again thanks for a jo well done and best of luck in your future endeavours.

John Laughlin

 

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Dear Potential HCLS Client;

We want to take a moment to tell you about our experience with HCLS. By way of a brief background, we purchased our house in 2001, mainly because of its proximity to the city and its beautiful lot (140’ wide by 125’ deep), but the property needed complete rehabilitation.

We first got to know Eric and Andrew in the late summer of 2005, through prominent Ottawa Landscape Architect John Szczepaniak, who, after bids were received, recommended HCLS as the best company to execute his beautiful design for our property.

HCLS completed the rehabilitation and redesign of the streetscape of our property that autumn and in late June 2006, after an extraordinarily rainy Spring, began the much larger rear garden project, completing it in late September, despite a rainy summer.

The scope of the work was very significant and very challenging. It included virtually all the facets of a full property rehabilitation and landscape design implementation, including:, completely stripping the property and re-landscaping it, (re-grading, re-sodding and creating some 15 flowerbeds, large and small), the planting of all shrubs, annuals, perennials and trees; an extensive paving stone surround bordering the existing pool, and an additional paving stone extension for dining; building a retaining wall; building a foundation for a hot tub and the surrounding composite deck; and laying out and installing a very extensive in-ground sprinkle system. Additional work included building a 50’ paving stone walkway, excavating and rebuilding the circular driveway and creating for it a paving stone border and house entry apron. HCLS also re-covered our front porch in squared flagstone and built a custom stone address marker for us.

Throughout the entire process, Eric and Andrew demonstrated the highest degree of professionalism and technical know-how. In concert with Mr. Szczepaniak’s wonderful plan and his artistic direction, they turned a worn-out, overgrown property into a beautifully landscaped oasis that brings us joy everyday! Our guests love it too!

We want to note two particularly strong attributes of HCLS. First, although there was a detailed plan for the property, jobs of this scope always require some modification during the process. HCLS were patient and flexible when change was introduced. For example, the idea for a dining area extension came late in the process, but they accommodated it without losing a step. We also want to note that their concern for the quality of their own work meant that we did not once have to ask for something to be redone. The word “craftsmen” perfectly describes HCLS. We have no end of praise for their capacity to interpret and execute a plan to the highest standards, and to work in harmony with a prominent landscape architect and his/their clients, both of whom would not have been satisfied with less than excellence.

We have already recommended HCLS to others for jobs big and small, and we recommend HCLS to you without reservation. Please feel free to contact us through Eric and Andrew or Mr. John Szczepaniak and we will be pleased to share further details with you and arrange to show you the results of their work.

 

Geoff Miller & Sherry Noble

 

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Andrew / Eric, We wanted to commend you and your staff for the tremendous work that you have completed at our home. Whether it was front or backyard landscaping, or inside renovations to the basement or main floor we have been very pleased with each project. Quotes have always been accurate and thorough. What has been most impressive is the attention to detail and the quality of the workmanship. We were always looking to work with professionals who took pride in their work. You have delivered on every occasion. We will recommend your services at every opportunity.

Jim Sutherland